All your questions about the membership program – Answered!
Basics
Who is the membership for?
The membership is open to all. If you are someone who enjoys the arts then this membership is for you! Not only do we offer a key set of benefits but you will also be supporting Indian arts practice like never before. By becoming a member you are committing to supporting the arts and the cultural fabric of our community.
Who is eligible for the membership?
All memberships are available for individuals over the age of 18 and above.
Can I transfer this membership?
The membership is non-transferable and the benefits can only be availed by the registered members.
If I don’t use up my benefits, will they be transferred to the next year?
The membership is annual and non-transferable. It is valid for the registered duration of 12 months from the date of signing up.
What happens at the end of the annual membership?
Towards the end of your membership tenure, you will receive a notification with instructions for renewing. If you choose not to renew. your membership will end and your membership badge will be deactivated.
Can I gift the membership to someone else?
Absolutely! You can definitely gift the membership to someone. All you have to do is follow the same process and submit the membership form, along with the payment of Membership fees, in their name.
When does my membership end?
Our membership program is annual and your membership runs for 12 months from the time of signing up.
How will I be informed about the programs and projects?
Members will be sent a special newsletter which will list the upcoming programs and projects
How do I get access to the store discounts?
Store discounts can be availed both online and offline. For in-person purchases, all that you need is to show your membership card. For online purchases, you must be logged in with your registered email address and the discount should be applied automatically.
How do I get access to the restaurant discounts?
To receive discounts at our restaurant, please show your membership card to someone from the Port team. Discounts can currently only be availed in-person at the restaurant.
Are discounts valid on digital programs?
Yes! Members can avail their standard 20% discount on passes of all G5A programs + collaborations on both on-ground and digital events.
Do I get access to videos if I was unable to attend the programs?
Select G5A programs will be made available on our youtube channel.
Payment
How can I make the payment?
G5A Memberships can be purchased online via G5A Store and payments can be made via Credit/Debit Card, Netbanking or UPI.
Can I pay in cash/in person?
G5A Memberships can also be purchased offline at the warehouse. Payments can be made via Credit/Debit Card, Netbanking or UPI in this case as well.
How can I get a receipt?
You will receive an auto-generated receipt from the G5A store. Along with this, we will send a member welcome email once the membership has been processed. You will also then receive an 80G certificate.
Technical
Where do I find my account information?
You can log in and access your account information here
How do I change my contact information?
Simply log in to your account and you can edit your contact information through the ‘account details’ section.
What’s the application process, and how long does it normally take?
You can become a member by submitting the membership form either offline or online and making the payment.
As a new member, when will I receive my membership card?
For new members, after making the payment, you will receive a welcome email with instructions of the next steps. To begin the process, we invite you to the G5A warehouse where we will give you your membership kit, including your very own membership card.